Shipping Policy

Thank you for shopping with Vellor Sports. This Shipping Policy outlines how and when your order will be processed and delivered.

Order Processing

All orders are processed within 1–3 business days, excluding weekends and holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is a significant delay, we will contact you via email.

Shipping Destinations

We currently ship to the United States and select international destinations, including countries within Europe.

Please note that shipping availability may vary depending on your location.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

We reserve the right to update shipping rates at any time without prior notice.

Estimated Delivery Times

Estimated delivery times are provided at checkout and may vary depending on your location and selected shipping method.

• United States: 5–10 business days
• Europe: 7–15 business days
• Other International Destinations: 10–20 business days

Please note that delivery times are estimates and are not guaranteed.

Customs, Duties, and Taxes

International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Shipping Confirmation and Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Please allow up to 48 hours for tracking details to become available.

Lost or Stolen Packages

Vellor Sports is not responsible for packages that are lost or stolen after being marked as delivered by the carrier.

If you believe your package is lost or stolen, please contact the carrier directly or reach out to us at team@vellorsports.com for assistance.

Incorrect Address

Please ensure that your shipping address is accurate and complete at checkout.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

Delays

Vellor Sports is not responsible for shipping delays caused by carriers, customs clearance, weather conditions, or other circumstances beyond our control.

Contact Us

If you have any questions about this Shipping Policy, please contact us:

Email: team@vellorsports.com