Privacy policy

Privacy Policy

Vellor Sports ("we", "us", or "our") operates this website and is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our site.

Information We Collect

When you visit the site, we automatically collect certain information about your device, including:

  • Information about your web browser, IP address, time zone, and some of the cookies installed on your device
  • Information about the pages or products you view, websites or search terms that referred you to the site, and how you interact with the site

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

  • Name
  • Billing address
  • Shipping address
  • Payment information (such as credit card details, processed securely by third-party payment providers)
  • Email address
  • Phone number

We refer to this information as “Personal Information.”

How We Use Your Personal Information

We use the Personal Information we collect to:

  • Process and fulfill your orders
  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide you with information or marketing related to our products or services, when in line with your preferences
  • Improve and optimize our website

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use Shopify to power our online store
  • We use payment gateways to securely process transactions
  • We may share your information to comply with applicable laws and regulations

We do not sell your personal information.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior.

You can choose to disable cookies through your individual browser options. More detailed information about cookie management is available in your browser’s help section.

Your Rights

If you are a resident of the United States, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction, update, or deletion of your personal information
  • Opt out of certain data processing activities, where applicable

To exercise these rights, please contact us using the information below.

Data Retention

When you place an order through the site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.

Security

We take reasonable precautions and follow industry best practices to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Third-Party Services

Our site may contain links to third-party websites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

Children’s Information

The site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: team@vellorsports.com